Feature Overview
WordPress for Education.
HappyPress combines hosting and support arrangements, into one convenient subscription.
Rely on HappyPress to sweat the small stuff so you can do more, with less.
The real power of HappyPress, is its people. We pride ourselves on speaking your language. So when you do need help, just call, SMS, live chat or open an email-based support ticket – and you’ll get an answer in plain english.
Multisite Experts
VIP Support
Guaranteed SLA
Support that doesn’t suck
Whenever you’re stuck or looking for advice, the HappyPress team is there to support you. We only look after educational brands, so we know all of our customers by name.
To us; you’re a VIP, and we roll out the red carpet every time.
Our support channels:
- Live Chat
- Dedicated Telephone Number
- Ticketed Email Service Desk
- SMS
- Online Documentation and Guides
Reliable Infrastructure
We follow GDS guidance for public sector organisations. We make use of the public cloud from AWS and maintain a managed WordPress platform (PaaS) that is:
- Highly Redundant: We distribute services across multiple servers to mitigate a single point of failure.
- Scalable: When your site spikes in traffic or demands extra resources, HappyPress will get the extra resources automatically.
- Self Healing: HappyPress can understand when service failures occur. On the rare occasions that this happens, servers are replaced automatically.
- Orchestrated: Every change is version controlled, providing you with complete transparency about who, what, when, where changes were made.
System, WordPress and Plugin updates
Instead of worrying about if your website is secure we update every aspect of your website. Now you can focus on what you do best.
Exclusive and Pro Plugins included
As a HappyPress subscriber, you’ll get access to every exclusive plugin from SMILE, and a collection of popular commercial plugins too.
GDPR compliant
HappyPress complies to major international privacy standards. Origin servers are located in the European Tier-4 datacenters that hold ISO/IEC 27001 certifications.
MFA and SAML available
Add a layer of extra security to your website with multi-factor authentication, of utilise your organisations credentials with SAML single-sign-on.
Monitoring and Alerts
We monitor critical services every 60 seconds, 24x7x365. If something goes wrong, we’ll know about it, before you do. We collect log data to better help us identify issues.
Scans and Tests
We run regular internal security tests and scans. We work with third parties to conduct vulnerability scans and penetration tests.
Strategic Reviews and Consultations
We’ll come to you with new and innovative ideas to keep you ahead of the competition. You choose how often.
Scans and Tests
We run regular internal security tests and scans. We work with third parties to conduct vulnerability scans and penetration tests.
Lifeboat
Static versions of your website that get deployed in emergencies, to ensure maximum uptime.
Git Deployments
Every change is deployed via version control. Automated tests and human review ensure the quality of HappyPress code.
Threat Detection
HappyPress is protected with firewalls and DDoS mitigation. We proactively identify issues and take action immediately.
Backups and Disaster Recovery
Data is backed up multiple times and in the event of data-loss, our procedures restore data in its last-known state – quickly.